How do I submit a Kiavi payoff request?
Sign in to your Kiavi dashboard at app.kiavi.com and request the payoff statement from your loan's servicing section, or contact your loan team directly. Payoff demands are typically generated within a few business days, so request yours as soon as you have a target closing or refinance date — title companies need the written demand, not a verbal balance. If you're paying off a bridge loan by refinancing into a rental loan, ask Kiavi about its DSCR product first: keeping both sides with one lender usually makes the payoff timing easier to coordinate.
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